Are you a dentist or DSO struggling with patient retention and boosting your productivity? Or have you had a bad experience with dental software in the past and now want to choose the RIGHT one? Well, you are in the right place then.
Now that you have decided to pick dental software, the next question could be—Which factors to consider before choosing one?
So today we have explained the essential points to consider before buying dental software.
What to look for in dental software?
1.Device flexibility
On top of everything, is the software accessible through a cell phone? Did you know, 46% of Americans spend four to five hours per day on their mobile devices? This means your audience is more likely to prefer dental software which is easily accessible on mobile phones.
Further, does the software allow gathering patient data without them having to visit your clinic often? For example, Toothlens allows your patient to upload images of their teeth for further examination—all through online medium. This gives you the granular dental data needed for further counseling. These features are necessary as they ensure patient retention and customer satisfaction.
2.You don’t have to deal with complex data!
We know handling data along with other tasks can be overwhelming no matter if you are a dental marketing manager, a dental hygienist, or a dental operations manager . However, your work doesn’t have to be that complicated. Dental software must be able to provide deep insights into your patients’ dental ailments and treatment needs.
Further, the software must provide analytics as they help analyze marketing and retention performance and give quality metrics for further examination.
3.Provides an interface for patient conversations
As a dentist working remotely, one feature that your dental software must have is synchronous and asynchronous consultations.
Let us first clarify what we mean by synchronous and asynchronous consultations. In synchronous consultations, usually video-based, the physical examination is performed remotely using telehealth-enabled instruments.
When talking about asynchronous consultations, the patient data, usually the images of the teeth, are collected and stored. These are later sent to a dental health provider for a further health examination. After examination, the dentist provides a course of treatment to the patient.
While talking to your software vendor, ask them if the platform supports both types of consultations. These consultations will be your initial interaction with your patients—make your first impression count!
4.Great training and support
Wait, if you are investing in Dental software it should be worth your time and investment, right? Hence, it is a good idea to ask your dental software vendor if they provide onboard training. These training sessions cover the use case of the software for efficient customer acquisition and business growth. One more thing to keep in mind is to also confirm if the training is provided free of cost.
Further, ask them if they have proper customer support and how they provide it. For example, we at Toothlens ensure that you run your dental practices at your maximum efficiency by providing email and call support. We respond within 24 hours for any technical and general issues.
5.Integrable
Okay, even if your dental software vendor claims to have every functionality you would ever need in the software, you might still need to add one in the future. Ask your vendor if you can integrate the software with EMRs. We at Toothlens use APIs to hook up with all major cloud-based software so that you can easily manage records and automate workflows.
Conclusion
While choosing the best dental software for yourself, always make sure that you keep the above points in mind. Also, it is a good idea to talk with the software’s concerned team to clarify any questions you might have. If you are looking for software to automate your workflows and supercharge your engagement, take a look at Toothlens’ dental cloud-based software. Get a free demo here.
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